Onsite Warranty, A term heavily used by a lot of laptop manufacturers. But the problem is, most of people don’t even know what is onsite warranty and how to claim it.
It’s not a technical term. It’s just a simple term that we will explain in a moment.
But Before that, you should know where this term Onsite Warranty is used.
This term is used for electronic products, but it’s mainly used for laptops.
Laptop Brands like Acer, AVITA, Lenovo, HP, Asus, etc offer an onsite warranty of one or two years.
What is Onsite Warranty For Laptop?
Let’s make it simple to understand. Onsite warranty means that the company will repair your laptop at your home or your current location.
They will send a technician to your location to fulfill the warranty commitment.
Now, what if you buy a laptop in Delhi and you are currently in Mumbai? What will happen in that case?
These places could be anything. There is no need to worry about it. The company will send a technician to your current location, no matter where you are in the country.
Have a look at the Best Laptops under 45000 in India.
How to Claim Onsite Warranty?
To claim your onsite warranty, you need to contact customer care.
They will transfer your call to the technical team, where you can share your exact problem. They will ask for your laptop serial numbers and a few more details.
In most cases, they run a diagnostic test on your laptop online and find out the problem.
After 2-5 days, a technician will come to your doorstep and replace the part.
If a part isn’t available, then they will ask you to wait for a few more days or take your laptop with them. When the part gets replaced, then they will call you, and you can take your laptop.
Also check these best laptops in 50k to 60k range.
Offsite vs Onsite Warranty
| Offsite Warranty | Onsite Warranty |
|---|---|
| • Here, you have to take your laptop to the nearest service center for repair. | • Here, a technician will come to your location to repair your laptop. |
| • It can take 1-3 weeks days to repair your laptop. | • In most cases, your laptop gets repair on the spot. |
| • Here, it’s not easy to find the service center of every company. | • Here, you don’t need to worry about the service centers. |
| • This warranty is the same for both city and village area. | • This warranty isn’t much effective in village areas. |
So these were the main differences between both the warranties.
If possible, then go for the laptops that offer both onsite and offsite warranty.
Recommended: Best Laptop under 50000 with i5 Processor and 8GB RAM and SSD
We hope now you get an idea about the warranty of a laptop. If you have any doubt, feel free to ask in the comments.
